Frequently Asked Questions

We understand that you want the best value for your money and we want to give that to you. At Fix-It 24/7 we believe in Straightforward Pricing, with no hidden fees. To accomplish this we’ll need to assess your plumbing or electrical problem in person before quoting you a price.

Fix-It 24/7 prides itself on being a reputable company that always puts the interests of our customers first. Ballpark prices that are offered over the phone rarely are in the homeowner’s favor. By sending a licensed technician to your home to assess the problem, we are able to stand by our Straightforward Pricing practices and offer the lowest quote possible. A lot of other companies will give a lower estimate just to get in the door and then increase the price based on an on-site inspection. With Fix-It 24/7, you can trust that our upfront pricing won’t be increased by arbitrary add-ons.

At Fix-It 24/7 we DO NOT charge by the hour, we charge by the job. This works out to the benefit of the homeowner. You won’t be charged any additional fees if your technician has to leave to get parts or is taking longer than intended.

While we enjoy affording our clients flexibility, at this time we only bill clients who have an existing account with us. Billing after the fact would cause increased expenses and overhead, which would translate to higher rates, and we don’t want that. Fix-It 24/7 accepts many forms of payment including cash, check, and credit cards (Visa, MasterCard, Discover, and American Express). If you would like to set up an account please call the office and let us know, we’d be happy to serve you! 303-214-0277

Fix-It 24/7 diagnostic fees are some of the lowest in the area at $39. For that price, we will send a licensed technician to your home to diagnose the problem and give you all your options with our Straightforward Pricing model!

We can appreciate that you feel you have properly diagnosed the problem. At Fix-It 24/7 we want to give you all available options and make sure we get the problem fixed in its entirety the first time. There may be additional problems that you are unaware of that could be the larger cause of the issue at hand. We want to target the root cause of any issue so that we can protect your home or business from future damage or repair expenses. Additionally, there may be workarounds that could save you money in the long run. Rest assured that Fix-It 24/7 always has the best interests of you, your family, and your property at hand. 

YES! We offer a 100% satisfaction guarantee. If you are not 100% satisfied with our service, you don’t have to pay until you are happy! When it comes to equipment and parts, we ask that you call the office with specific warranty information as each unit has different warranty terms.